NOTE: All photos in this post were taken and posted with the permission of the Hower House Museum. Please contact the museum if you are interested in using these photos for your own purposes.
As a graduate student, I read a lot of nineteenth-century novels, and much of my dissertation was about fancy houses and the wealthy people who lived in them. One of the more frustrating aspects of the research was that I had to imagine the layout of each house and its grounds without having ever been to a comparable home: in short, I was writing about the experience of living in these houses and walking on the land, but I had no idea what that would actually be like.
One of the reasons I am now excited to write about the Hower House servants is that the house is still standing, and it’s local: I can actually walk through the servant spaces and see how it felt to move through them. I want to look at the house from a servant’s perspective as much as possible in order to gain insight about what it might have been like to work and live there.
In her excellent study of the representation of servants in nineteenth-century American paintings, Elizabeth L. O’Leary notes that houses for the wealthy were designed with separate servant spaces so as to keep the domestic employees out of sight and segregated from the family. She writes, “By the late decades [of the 1800s], house designs routinely included cross passages, pantries, and china closets as buffer zones between service and family spaces,” so “[...] servants were expected to stay in specific precincts within the home and make use of back entrances, halls, rooms, and stairs” (166). O’Leary also points out that the servant work and living spaces were significantly less comfortable than the family areas: kitchens were often in the basement, meaning inadequate light and air circulation, and servant bedrooms were commonly located in attics that lacked heat, plumbing, and even windows (166).
John Henry Hower built the Hower House in 1871, so I wanted to see how the floor plan of the home compares with the late-century design trends that O’Leary describes. I contacted Linda Bussey, the director of the Hower House, and asked if she could take me through the servant spaces that aren’t usually included on tours: i.e., the rooms that now serve as storage, private offices for the museum staff, and dormitory quarters for the university students that are hired to live in the house and help with its upkeep. Linda agreed to show as much of the house as possible to me and my working group (two classmates who are working on their own projects).
Appropriately, when my group arrived for our private tour, we were instructed to enter the house through the back door, i.e. the service entrance.
The first room we saw was the kitchen, which no longer looks the way it did when the Howers were in residence due to fire damage and the resulting restorations/renovations that changed the layout of the room. All that’s really left of the original kitchen is the cast iron stove, and the room is now used as a lobby for the museum.
However, the basic architecture of the original kitchen remains. Unlike the dark and airless basement kitchens that O'Leary says were common in the period, the Hower kitchen is instead located on the main floor, with high ceilings and large windows. There is also a door to the outside, which would have allowed for easier delivery of goods to the kitchen as well as increased air circulation in hot weather. The space is smaller than one might expect for such a large home, but it wasn’t cramped. Branching off from the kitchen are doorways leading to the scullery and butler's pantry, the basement, and the entrance to the servants' staircase.
Linda took us through the doorway leading to the servants' staircase to the second floor. The staircase is sealed off from the main area of the house by a heavy door, and Linda pointed out that all servant areas in the house are similarly divided from family spaces by doors. This design is in line with what O'Leary says about servant spaces: when writing about the various architectural barriers used to separate servant spaces from those of the family, she suggests that "all were devised to render the staff invisible and to protect the families and their guests from inconvenient or unwanted proximity to workers" (167). However, the doors between servant and family spaces likely served more practical functions as well, such as muffling the sounds and containing the smells produced by the labor being performed by the domestic workers.
We climbed the narrow servants' stairway to the second floor. There is a stark difference between the main staircase, used by the family, and the servants' stairs. The main staircase is winding, broad, carpeted, and ornate. It is the first thing you see when you walk in the front door of the house (where the family's visitors would be received), and it's clearly meant to be visually pleasing.
The servants' stairs, on the other hand, are steep, narrow, and enclosed by walls. They have no carpet nor ornamentation to make them pleasant to look at, and unlike the lavishly wallpapered rooms in the family spaces, the walls are painted with a plain shade of beige. There is a small window in the wall facing the stairs, which Linda suggests may have been used to help bring some light to the stairway, especially in the days before the house was wired for electricity.

Although the Howers did not bother to decorate the servant spaces, it's clear that they were more invested in the comfort of their employees than many of their wealthy peers were. Rather than being located in an uninsulated attic, the servant bedrooms are on the second floor, which is the same floor as the family bedrooms, and thus were probably kept at a comfortable temperature year-round. The family bedrooms and bathroom are connected to the servants' quarters by a long hallway that includes a servant lavatory, the linen closet, a hidden utility sink (which would have helped lighten the workload of the servants by saving them the task of carrying buckets of cleaning water upstairs), and, at the end of the hallway, the servant bedrooms.

In the early 20th century, servants were still not guaranteed access to an indoor bathroom: many were denied the use of the family bathrooms and had to go to an outhouse when they needed the toilet. When they wanted to bathe, servants without access to a bathroom had to carry water to their rooms, often up several flights of stairs, and wash when they thought they'd have a few moments to themselves. (Free time was never a given for live-in domestic employees who, on average, received a half-day off per week at the discretion of their employer.)
An anonymous female servant, working in 1904, wrote about what it was like to work as a housemaid:
"The hot, sweaty kitchen work made me long for a daily bath, but, of course, the bathroom was denied me; and after carrying water up two flights of stairs to my room and preparing for a bath the door bell was sure to ring. Then I would scramble into my clothes and carry the water down again. [...] I soon ceased to bathe with any regularity," ("A Washerwoman" 1074).
The Howers' separate servant bathroom, which included a bathtub for bathing, must have contributed towards making the house an attractive place to work for its employees.
The servant bedrooms were also fairly spacious and comfortable, with large windows and even closets comparable in size to what one would find in modern homes. A current student resident was kind enough to allow us to see her room, which was one of the two smaller servant rooms back in the Howers' day. I did not take any photos out of respect for her privacy, but the room was sunny and bright. The second bedroom was closed, and the third, slightly larger servant bedroom is now an office stuffed with desks and various museum materials. Again, I refrained from taking pictures in order to respect the privacy of the staff members who work there.
Yet, despite being given comfortable living quarters on the same floor as their employers, the servants never would have mistaken themselves as the social equals of the Howers, and the design of the house, right down to the architecture, serves to both illustrate and enforce the boundaries that kept the classes separate. Decorative touches and vibrant colors were reserved for the eyes of the family and their guests while servant areas were strictly functional in design, which suggests that the servants were seen as either not needing beauty in their surroundings or not meriting the effort and expense it would take to add visual interest to their spaces. Similarly, the servant linens, while kept in the same closet as those of the family, were coarser and smaller than what the family used. They were also labeled with a tag reading "Maid's Room" to ensure that live-in employees wouldn't get the good sheets.
These differences in décor and materials clearly demarcate the servant spaces from those of the family while also reiterating the lower socioeconomic status of the servants: there could be no mistaking who had the wealth and who was in the house merely as an employee, and seeing the contrast between the family rooms and their own spaces would have repeatedly communicated this message to the servants. Other small architectural details, such as the step-downs that place the servant bedrooms on a slightly lower level than the bedrooms of the family, would have also served to remind the employees that they were not the equals of their employers.
The third floor of the house contains the ballroom, which was used for large dinner parties, and the warming kitchen, where food was finished and kept warm until it was to be served at the dinners. Like the servant bedrooms, the warming kitchen is one step lower than the ballroom, which seems like an unnecessary obstacle for people who were carrying trays of food through the door; however, that design element must have been deemed more important than a more practical floorplan that would have kept the rooms level.



In the middle of the warming kitchen is the dumbwaiter, which was used to send food and other things to different floors in the house. Blanche and Otis motorized the dumbwaiter during their time in the house, which undoubtedly saved the servants a lot of heavy work, and the dumbwaiter itself was a labor-saving device in that someone didn't have to go up or down the stairs each time something was needed on a different floor of the house. The warming kitchen seems like it would have been a pleasant workspace, though the third-floor location, along with the heat generated by the cast iron stove and the giant dumbwaiter motor, probably would have made it sweltering in the summer.

Our group made our way back to the first floor in order to check out the butler's pantry and the other food-related rooms off the kitchen, which now largely serve as museum storage. These rooms are typically closed to the public, but Linda let us have a peek. The kitchen leads to what might have been a scullery, which was basically a place for washing dishes or doing other messy work. It now contains a commercial dishwasher, which Linda explained was necessary to keep the house up to code for the purposes of serving food at catered events.

To the left is a room that was likely used as a storage panty, and to the right is the butler's pantry, which is a very narrow nook of cabinets where dishes were kept. ("Butler's pantry" is just a room name and does not indicate that the house actually employed a butler, which I will discuss in more depth in a future post.)
Finally, Linda took us to the basement to see the other working areas of the house. The basement has mostly been converted into the museum gift shop, and not much is known about the original purposes of the various basement rooms (and there are a lot of them), but some of the original features remain that provide some clues. What is now the outside entrance to the museum once lead to the servant sitting room. Although the sitting room is in the basement, many wealthy homes provided no place for the servants to relax or entertain visitors in their free time, so the room was likely another attractive feature to Hower employees. We were touring the house in February, so the basement was cold, but the fireplace would have helped to make the space cozy during the winter months.
Some of the basement windows are slanted into chutes that likely allowed for delivery of large blocks of ice (necessary for food preservation before modern refrigerators) and coal or perhaps firewood. Other rooms were used for storing jars of preserved fruits and veggies, and possibly fresh produce as well since the dark, cool environment of the basement would have delayed food spoilage.
The central room of the basement was used for laundry, which Linda says is evident by the original drying hooks that still line the walls and the fact that the room used to have a dirt floor, which would have absorbed dripping water. Washing, drying, and pressing laundry in the days before automatic washing machines and dryers was extraordinarily heavy, labor-intensive work, but the laundry chute that runs through every floor of the house (next to the dumbwaiter chute) would have made the work of gathering the soiled laundry slightly easier.
Along with the dumbwaiter and laundry chutes, there were also chutes for swept-up dust and fireplace ash that dumped into the basement. These chutes were likely intended as labor-saving home features as they consolidated the dirt that needed to be gathered and saved the maids from having to carry full dustpans and ash pails through the house.
The past purpose of other rooms in the basement remains a mystery. Linda explained that we don't know whether servants were ever housed in the basement, though it's possible. However, any bedrooms located down there would've been much less pleasant than the servant rooms on the second floor.
In sum, it appears that the Howers cared about their servants enough to invest in technology that would lighten their workloads, and they provided amenities that allowed the servants the dignity of attending to their basic human needs: i.e., a full indoor bathroom, a comfortable bedroom, and a sitting room for relaxation and socializing. Many employers at the time did not provide these seemingly basic facilities as there were no workplace protections for domestic workers, not even to guarantee any pay for labor performed. Everything was at the employer's discretion, which placed domestic workers in a very vulnerable position.
The design of the house demonstrates that the Howers attempted to provide a pleasant workplace for their servants, and I hope that means they treated them well too. Yet, regardless of how well they treated them, the Howers were not so liberal as to suggest that their domestic workers were their equals, as is evidenced by the austere décor in the servant quarters, the step-downs to servant spaces, and the labeling of the maids' sheets. Some of these design choices were undoubtedly based on conventions of the time, but the Howers could have chosen to ignore those conventions if they'd wished to do so.
As we were getting ready to leave the museum, Linda handed me a paper on which she had written the names of two former servants to the Howers: Hanne Ruthenberg and Tille Carre, who came from French Ridge, Ohio. Linda explained that she had no other information on the women, but I was excited to get some names to research. However, I didn't know then just how difficult it was going to be to find information on specific domestic workers, and I'll discuss that in another post.
If you're interested in taking a virtual tour of the servant areas in the Hower House, you can go to their Facebook page and click on "videos." There you will find the six part series Tine Hreno, the museum's literary historian, wrote on domestic workers in 2021 as part of U Akron's Rethinking Race series. (Or you can just scroll through the posts until you get to February of 2021, which is when the first video was posted.)
Special thanks to Linda Bussey, who has now taken me through the Hower House several times and keeps responding with thoughtful answers to my many emailed questions. She's also dug up and shared all the photos and information that descendants of the Hower servants have sent to her, which have been so helpful. She even shared an email that she'd written to some engineering students that described the structure of the house's basement, and that information was very useful as I was writing this post. Thank you so much, Linda!
Works Referenced:
Hreno, Tine. Hower House Museum: A History of Domestic Service. Six part series. Streaming content. Available on the Hower House Facebook page: https://fb.watch/bzT-vos9v7/.
O'Leary, Elizabeth L. At Beck and Call: The Representation of Domestic Servants in Nineteenth-Century American Paintings. Smithsonian Institution Press: Washington, 1996.
"A Washerwoman." Independent LVII, 10 Nov. 1904, pp. 1073-1076. Available online via HathiTrust Digital Library, digitalized by Google: https://hdl.handle.net/2027/uc1.b3075984.